1. Return Window
- We accept returns within 7 days of the delivery date. If 7 days have passed since your purchase arrived, unfortunately, we cannot offer you a refund or exchange.
2. Eligibility for Returns
- To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it.
- It must also be in the original packaging with all tags attached.
3. Non-Returnable Items
- Sale items (marked as "Final Sale")
4. Return Shipping Costs
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Customer Responsibility: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
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Defective/Wrong Items: If you received a damaged or incorrect item, please contact us immediately at support@avanti.shop. In this case, we will cover the return shipping costs.
5. How to Initiate a Return
- Email us at support@avanti.shop with your order number and reason for return.
- We will provide you with instructions and a return address (in Pennsylvania).
- Pack the items securely and ship them back to us using a trackable shipping service. We don't guarantee that we will receive your returned item.
6. Refunds
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.